FREQUENTLY ASKED QUESTIONS
Have questions? Our FAQ section covers everything you need to know about our services, from moving logistics to delivery options. Find quick answers to make your moving experience with Boxbote as smooth as possible.
It’s best to book as early as possible, ideally 2-4 days in advance for local moves and 1-2 weeks for long-distance or international moves. This allows us to ensure availability and provide the best service on your preferred date.
For safety and regulatory reasons, we cannot transport hazardous materials, flammable items, perishables, or pets. Our team can provide a full list of restricted items to help you plan your move accordingly.
Yes, we offer a full range of packing services, including materials like boxes, tape, and padding. You can choose a full packing service or simply purchase supplies if you prefer to pack on your own.
Absolutely. We handle all aspects of international shipping, including documentation and customs clearance, to make sure your belongings arrive safely at their destination.
Our door-to-door service covers pick-up, transportation, and delivery directly to your specified location. We take care of all logistics, so you don’t have to worry about a thing.
BOXBOTE EXPERT
With Boxbote, experience reliable, efficient delivery solutions tailored to your needs—whether it’s a local move, international shipping, or specialized item delivery, we handle it all with precision and care.
Yes, our purchase & delivery service allows us to buy items for you and deliver them to your location. This service is convenient for clients who need items from areas where we have local couriers available.
We accept various payment methods, including major credit cards, bank transfers, and online payment platforms. Payment details will be confirmed during the booking process.
You can track your shipment through our online portal or by contacting our customer service team. We’ll provide regular updates to keep you informed of your move’s progress.
We provide local moving services in various regions, and through our extensive network of partners, we also offer moving solutions worldwide. Contact us with your location details, and we’ll confirm our service availability in your area or connect you with a trusted partner.
We understand that moving plans can change, and we’ll do our best to accommodate new dates. Contact us as soon as possible, and our team will work with you to find an alternative solution based on availability.